Privacy Policy

Effective Date: 01-Aug-2024

Awal Tour and Travels (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing address, and payment details.
Travel Information: Details about your travel preferences, itineraries, and accommodations.
Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and collect information about your preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To process bookings, provide customer support, and deliver the services you request.
Personalization: To customize your experience on our website and offer personalized travel recommendations.
Communication: To send you updates, promotions, and important notices related to your bookings or our services.
Improvement: To analyze website usage and improve our offerings and user experience.
Security: To protect our website, services, and users from fraud, unauthorized access, and other security issues.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

Service Providers: Trusted partners who assist us in operating our website, processing payments, and delivering our services.
Legal Requirements: Authorities when required to comply with legal obligations, protect our rights, or ensure the safety of our users.
Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred as part of the transaction.

4. Your Rights and Choices

You have the right to:

Access and Update: Request access to your personal information and update or correct inaccuracies.
Opt-Out: Unsubscribe from our marketing communications at any time.
Data Deletion: Request the deletion of your personal information, subject to legal obligations.

5. Security Measures

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@awaltours.com
Phone: +91 9797996044
Address: Red Cross Road, Opposite Fire & Energency Service Office, Gaw Kadal, Srinagar – 190001

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.